We're looking for a Member Success Lead to support users once they enter the network.
This is not traditional customer support. This is about helping people navigate the experience.
HAEVN is different. People will need guidance. This role ensures users feel supported and confident using the system.
You're calm, clear, and good with people. You don't overreact. You solve problems.
$100,000 – $130,000 base + bonus
A short conversation to learn about your background, what you're looking for, and why HAEVN makes sense for you.
A deeper discussion with the hiring lead focused on the actual work, judgment, and how you think.
Depending on the role, this may be a work sample, case discussion, portfolio review, or technical conversation.
You'll meet a few people you'd work closely with so both sides can evaluate fit, communication style, and collaboration.
If there's a fit, we'll move quickly and clearly. If not, we'll close the loop respectfully.
No ghosting. No unnecessary rounds.