Privacy policy.

We collect only what’s needed to build your product profile, evaluate the network on your behalf, and improve your experience.

Information you provide directly

• Name, email, date of birth, gender, orientation, relationship structure, and preferences.
• Survey responses and written prompts. These build the internal product profile HAEVN uses to evaluate the network. They are not published to a public-facing profile or feed.
• Photos, if you choose to upload them as part of an optional verified layer. Photos are shared only in the context of a Match introduction — never publicly displayed and never used for browsing.
• Payment information for HAEVN+ or other paid features. Payment details are processed by our payment partner (Stripe) and are not retained by HAEVN.

Information collected automatically

• Device data (e.g., IP address, browser type, platform version).
• Usage data (e.g., page views, session duration, referrer).
• Marketing attribution parameters (e.g., utm_* fields, click identifiers, landing paths) so we can measure which campaigns bring the right members.
• Approximate location (derived from IP, or precise location if you explicitly share it) so we can route you to the correct launched city.

Identity verification

Verification is optional and is offered with HAEVN+. It is not required to join the free Network. If you choose to verify, we work with a third-party identity partner (currently Veriff). Government ID data is handled by our partner under their own terms; HAEVN retains only the outcome of the check (pass or fail), the timestamp, and a partner-issued reference — never a copy of the ID document.

Community Partner applications

If you apply to the Community Partner program, we additionally collect the professional details you submit (business name, specialty, location, links, and an optional photo) so we can evaluate the application. Partner applications are administered by HAEVN staff and are subject to the same protections in this policy.

We use your information to:

• Create and maintain your Network Membership.
• Evaluate the network on your behalf and produce introductions on Match Monday.
• Support safe and honest interactions between members.
• Personalize and improve the Platform.
• Communicate with you about updates, matches, or support.
• Enforce member conduct standards and prevent misuse.
• Comply with legal obligations.

We do not sell your personal information.

We only share your data when it’s necessary to operate the Platform, and only with the categories of partners listed below.

• Infrastructure & hosting — cloud hosting and application infrastructure providers.
• Payments — Stripe, for processing HAEVN+ and other paid features.
• Identity verification — our verification partner (currently Veriff), when you opt in.
• Email & notifications — our transactional email provider (Resend), for account and Match-related messages.
• Analytics & advertising — Google Analytics, Google Ads, Google Tag Manager, and the Meta Pixel, for measuring campaign performance and site usage. These tools receive limited technical and event data, never your survey responses or Match content.
• Partner administration — PandaDoc, for contracts and tax documentation collected from Community Partners.
• Legal — when legally required (for example, in response to a valid subpoena or court order).
• With your consent — such as when you ask us to link an external account.

We do not sell, rent, or trade your personal data with advertisers or third parties.

If you’re located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information under one or more of the following legal bases:

• Consent — when you create an account, share information, or opt into communications.
• Contractual necessity — to provide the services you’ve requested (e.g., operating your Network Membership and producing Match introductions).
• Legitimate interests — to maintain security, improve the Platform, and ensure member trust.
• Legal obligation — to comply with applicable laws or regulatory requirements.

You may withdraw consent at any time by deleting your account or emailing us at privacy@haevn.co.

Depending on where you live, you may have the following rights.

Under the GDPR (EU/UK/EEA)

• Access — request a copy of your personal data.
• Correction — request updates or corrections to inaccurate data.
• Deletion — ask us to delete your information (“right to be forgotten”).
• Restriction — request limited use of your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to certain processing activities (such as marketing).

Under the CCPA (California)

If you’re a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Request deletion of your personal information (with limited legal exceptions).
• Opt out of the “sale” or “sharing” of your data (we do not sell data).
• Exercise your rights without discrimination.

To exercise any of these rights, email us at privacy@haevn.co with the subject line “Privacy Request.” We’ll verify your identity before processing any request.

We use encryption in transit, access-controlled infrastructure, and privacy-first third-party tools to protect your information. No online system is completely secure, so we continuously monitor and update our safeguards.

We retain personal information only as long as necessary to provide our services, meet legal requirements, or resolve disputes. When you delete your Network Membership, we remove your personal data within 30 days, except where retention is required by law or by a documented safety investigation.

If you’re outside the United States, your data may be transferred to and processed in the U.S. or other countries that may not provide the same level of protection as your home jurisdiction. When we do this, we use standard contractual clauses or other lawful mechanisms to ensure adequate data protection.

We use cookies and analytics tools — including Google Analytics, Google Tag Manager, Google Ads, and the Meta Pixel — to understand how visitors use our site and to measure marketing performance. You can manage or disable cookies in your browser settings, but doing so may limit certain features.

HAEVN is intended for adults 18 and older. We do not knowingly collect data from minors. If we learn that information was collected from someone under 18, we will delete it immediately.

We may update this Privacy Policy periodically. The latest version will always be posted at haevn.co/privacy. If significant changes are made, we’ll notify Network members by email.

If you have questions, concerns, or privacy requests:

If you are in the EEA or UK and have an unresolved concern, you may also contact your local data protection authority.